PERFECT DONUT GIFT BOXES FOR ALL OCCASIONS!

DELIVERY & PICK UP

Delivery & Pick Up Terms & Conditions

We offer two options: 

1. Pick up at our Pendle Hill Office is available during office hours only.

Unit 2, 102 Ballandella Road, Pendle Hill NSW 2145

Please drive up Burrabogee Road entry to the back of our building and press the door bell near the entry door to your left and allow our staff a few minutes to reach you.

Monday- Friday: 1pm - 5.30pm

Saturday: 1pm - 5.30pm

Sunday: 1pm - 5.30pm

IMPORTANT: All Pick Up orders will be ready at 1pm. If you require pick up at an earlier time, please contact the office to organise this for you on 0417 777 113 or email admin@mydonutbox.com​.

2. Sydney Wide Delivery 

  • We deliver your order Sydney-wide within a 65km radius from Pendle Hill 2145.
  • Delivery is available Monday - Saturday only. No deliveries on Sunday.
  • Orders for same day delivery must be placed by 9am. 
  • Place order by Friday before 3pm for Monday Delivery. 
  • You will receive the order any time between 1PM - 5:30PM on your requested date.
  • If you need an order earlier, we may be able to help. Please contact us at admin@mydonutbox.com to see if this is achievable for you.
  • If order is being delivered as a gift, please specify in comments section of Checkout and add a gift message to order. 
  • For more delivery options please specify in comments of CheckOut.

3. Delivery Fees

Fees are calculated based on the distance of the delivery address from our Head Office in Pendle Hill.

Up to 15km - $15

Up to 25km - $25

Up to 35km - $35

Up to 45km - $45

Up to 55km - $55

4. Receipt of delivery

If you have chosen delivery you acknowledge that as a part of our terms and conditions, someone will be available at the delivery address to receive the order. If we attempt delivery and no-one is on site, we will either leave it in a safe location or return the delivery back to base. A re-delivery fee will apply should you wish to have it re delivered the same day. We will not re-deliver the following day unless a new order is placed.

 

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