DELIVERY & PICK UP
Delivery & Pick Up Terms & Conditions
We offer two options:
Unit 2, 102 Ballandella Road, Pendle Hill NSW 2145
Please drive up Burrabogee Road entry to the back of our building and press the door bell near the entry door to your left and allow our staff a few minutes to reach you.
Monday- Friday: 1pm - 5.30pm
Saturday: 1pm - 5.30pm
Sunday: Pick up not available
IMPORTANT: All Pick Up orders will be ready at 1pm. If you require pick up at an earlier time, please contact the office to organise this for you on 0417 777 113 or email firstname.lastname@example.org.
2. Sydney Wide Delivery
- We deliver your order Sydney-wide within a 55km radius from Pendle Hill 2145.
- Delivery is available Monday - Saturday only. No deliveries on Sunday.
- Orders for same day delivery must be placed by 9am.
- Place order by Friday before 3pm for Monday Delivery.
- You will receive the order any time between 1PM - 6:00PM on your requested date.
- If you need an order earlier, we may be able to help. Please contact us at email@example.com to see if this is achievable for you.
- If order is being delivered as a gift, please specify in comments section of Checkout and add a gift message to order.
- For more delivery options please specify in comments of CheckOut.
3. Delivery Fees
Fees are calculated based on the distance of the delivery address from our Head Office in Pendle Hill.
Up to 15km - $15
Up to 25km - $25
Up to 35km - $35
Up to 45km - $45
Up to 55km - $55
4. Receipt of delivery
If you have chosen delivery you acknowledge that as a part of our terms and conditions, someone will be available at the delivery address to receive the order. If we attempt delivery and no-one is on site, we will either leave it in a safe location or return the delivery back to base. A re-delivery fee will apply should you wish to have it re delivered the same day. We will not re-deliver the following day unless a new order is placed.